Product · Inbox
One inbox for email, SMS and messaging
Gmail, Outlook, Twilio, Vonage, MessageBird and WhatsApp Cloud in a single shared team inbox with routing, SLAs and assignments.
Multi-account email
Gmail & Outlook OAuth, IMAP/SMTP, unlimited mailboxes per org.
Omnichannel
SMS, WhatsApp, and web chat routed alongside email.
Routing rules
Auto-assign by keyword, sender, hours, round-robin.
SLA policies
First response & resolution SLAs with breach alerts.
Team inbox
Assign, snooze, tag, note — internal comments hidden from customers.
Spam & security
Rate limits, verified webhooks, encrypted secrets.