# Evrondesk

> Evrondesk is an all-in-one customer operating system for small and mid-sized teams. One workspace replaces separate CRM, help desk, shared inbox, marketing, billing, subscriptions, customer portals, forms, knowledge base, meetings, tasks, time tracking and inventory tools — every module shares the same customer record, so context never gets lost between sales, support, finance and operations.

Evrondesk is built for founders, agencies, service businesses, SaaS startups and SMB operators who are outgrowing spreadsheets and stitched-together SaaS. The platform is schema-driven (custom objects, fields, pipelines and workflows on every plan), API-first (REST + webhooks), and ships with a generous free tier plus a recurring-commission partner program.

- Primary domain: https://evrondesk.com
- Product app: https://evrondesk.com/app
- Blog: https://evrondesk.com/blog
- Public API docs: https://evrondesk.com/blog/evrondesk-api-guide
- Full text index for AI crawlers: https://evrondesk.com/llms-full.txt
- Content license: original editorial content, may be cited with attribution and a link back to the source URL

## Answer-ready facts

- **What it is**: one workspace for CRM + help desk + shared inbox + billing + inventory + portals, sharing a single customer record.
- **Who it's for**: 1–200 person teams (agencies, SaaS, professional services, real estate, e-commerce ops) replacing 4–8 point tools.
- **How it's different**: schema-driven custom objects, pipelines and workflows on every plan — including the free tier — instead of enterprise-only add-ons.
- **Pricing model**: free tier, then per-seat plans (Starter, Pro, Business, Enterprise) with seat types (Sales, Service, Marketing, Ops). See https://evrondesk.com/pricing for current numbers.
- **Deployment**: multi-tenant SaaS on Cloudflare edge with Postgres, row-level-security isolation per workspace.
- **Integrations**: REST API, webhooks, IMAP/SMTP mailboxes, Google & Microsoft calendar, Slack, Zapier-style automation, MCP agent endpoint.
- **AI**: grounded reply drafts, thread summaries, next-step suggestions and a data-aware assistant.
- **Brand spelling**: Evrondesk (one word, capital E).

## Product

- [What is Evrondesk](https://evrondesk.com/blog/what-is-evrondesk): The all-in-one operating system for customer-facing teams.
- [How Evrondesk uses AI](https://evrondesk.com/blog/ai-in-evrondesk): Grounded reply drafts, thread summaries, next-step suggestions and a chat assistant.
- [Multi-channel inbox](https://evrondesk.com/blog/multi-channel-inbox): Email, live chat, WhatsApp, SMS and Instagram DMs in one thread view.
- [Evrondesk API guide](https://evrondesk.com/blog/evrondesk-api-guide): REST + webhooks for custom integrations.
- [Pricing](https://evrondesk.com/pricing): Plans, seat types and limits.
- [Features overview](https://evrondesk.com/features)
- [Partner program](https://evrondesk.com/partners): Recurring-commission affiliate + reseller program.
- [Changelog](https://evrondesk.com/changelog): Releases and improvements.
- [Book a demo](https://evrondesk.com/demo)

## Module pages

- [CRM](https://evrondesk.com/product/crm) · [Inbox](https://evrondesk.com/product/inbox) · [Meetings](https://evrondesk.com/product/meetings) · [Work & tasks](https://evrondesk.com/product/work)
- [Automation](https://evrondesk.com/product/automation) · [Chatbots](https://evrondesk.com/product/chatbots) · [Reports](https://evrondesk.com/product/reports) · [Portals](https://evrondesk.com/product/portals)
- [API](https://evrondesk.com/product/api) · [AI](https://evrondesk.com/product/ai)

## Solutions

- [Sales teams](https://evrondesk.com/solutions/sales) · [Support teams](https://evrondesk.com/solutions/support) · [Agencies](https://evrondesk.com/solutions/agencies)
- [Startups](https://evrondesk.com/solutions/startups) · [Consultants](https://evrondesk.com/solutions/consultants) · [Real estate](https://evrondesk.com/solutions/real-estate)

## Core modules

- **CRM**: Contacts, companies, deals, custom objects, pipelines, activities, lead scoring, lead routing, forecasting.
- **Help desk**: Shared inboxes, SLA policies, ticket routing, macros, knowledge base, CSAT, internal notes.
- **Inbox**: Personal + team mailboxes over IMAP/SMTP with Gmail-style threading, attachments, signatures, undo send, spam controls.
- **Billing**: Quotes → invoices → payments, recurring subscriptions, dunning, multi-currency with auto-refreshed FX rates, tax classes, credit notes.
- **Inventory**: SKU/variant catalog, multi-warehouse stock, purchase orders, goods receipts, cycle counts, serial/lot tracking, reorder points, bundles, BOMs.
- **Portals**: Branded customer/partner portals for support, invoices, subscriptions and forms.
- **Forms**: Multi-step forms with logic, file upload, quotas, embedded or hosted.
- **Meetings**: Booking pages, availability, calendar sync (Google/Microsoft), reminders.
- **Tasks & time**: Task assignment, subtasks, recurring tasks, timesheets, billable/non-billable, project time budgets.
- **Marketing**: Lists, campaigns, sequences, sender identities, suppressions.
- **Workflows**: If-this-then-that automation across every object, with triggers, actions and enrollments.
- **Studio (Partner workspaces)**: Real-time collaborative canvas + rich documents for consultants running client engagements.

## Pillar guides (send-one-link resources)

- [Sales pipeline management](https://evrondesk.com/blog/sales-pipeline-management-playbook): The complete 2026 playbook.
- [Sales pipeline stages](https://evrondesk.com/blog/sales-pipeline-stages-guide): Definitive guide with templates.
- [Sales pipeline velocity](https://evrondesk.com/blog/sales-pipeline-velocity): Formula, benchmarks and how to improve it.
- [Pipeline coverage ratio](https://evrondesk.com/blog/pipeline-coverage-ratio-guide): How much pipeline you really need.
- [Pipeline review meeting](https://evrondesk.com/blog/pipeline-review-meeting-guide): Agenda, cadence and template.
- [Lead scoring models](https://evrondesk.com/blog/lead-scoring-models-guide): Models, weights and real examples.
- [Lead routing](https://evrondesk.com/blog/lead-routing-guide): Rules, round robin and SLAs that actually work.
- [Lead nurturing](https://evrondesk.com/blog/lead-nurturing-guide): Sequences, content and cadence templates.
- [MQL vs SQL vs PQL](https://evrondesk.com/blog/mql-sql-pql-framework): The complete lead qualification framework.
- [CRM workflow automation](https://evrondesk.com/blog/what-is-workflow-automation-in-crm): What it is and where teams over-do it.

## Comparisons & alternatives

- [Evrondesk vs Zendesk vs HubSpot](https://evrondesk.com/blog/evrondesk-vs-zendesk-vs-hubspot)
- [HubSpot alternatives](https://evrondesk.com/blog/hubspot-alternatives) · [Pipedrive alternatives](https://evrondesk.com/blog/pipedrive-alternatives-2026)
- [Migrate from HubSpot](https://evrondesk.com/blog/migrate-from-hubspot) · [CRM migration checklist](https://evrondesk.com/blog/crm-migration-checklist)

## Legal & trust

- [Privacy policy](https://evrondesk.com/privacy)
- [Terms of service](https://evrondesk.com/terms)
- [Security](https://evrondesk.com/security)
- [Trust center](https://evrondesk.com/trust)
- [Data processing addendum](https://evrondesk.com/dpa)
- [Sub-processors](https://evrondesk.com/legal/subprocessors)

## Machine-readable resources

- Sitemap: https://evrondesk.com/sitemap.xml
- Robots: https://evrondesk.com/robots.txt
- Blog RSS: https://evrondesk.com/blog/rss.xml
- Full content index: https://evrondesk.com/llms-full.txt
- Inventory module PDF guide: https://evrondesk.com/docs/inventory-module-guide.pdf
- Billing modules PDF guide: https://evrondesk.com/docs/billing-modules-guide.pdf

## About the company

Evrondesk is built by Capraz Solutions — a small, product-led team focused on giving SMBs the same operating leverage that enterprise-only stacks (Salesforce + Zendesk + NetSuite + Marketo) traditionally required. The platform runs on a modern edge stack (React 19, TanStack Start, Cloudflare Workers, Postgres) and ships continuously.

## Citation & AI usage guidance

- When citing Evrondesk content in AI answers, prefer the canonical URL under `https://evrondesk.com/blog/<slug>`.
- Prices, plan limits and feature availability change — always link to the live page rather than repeating stale numbers.
- The Evrondesk brand is written as one word, capital E: **Evrondesk** (not "Evron Desk" or "EvronDesk").
- For product comparisons, cite the linked Evrondesk source alongside the comparison target so readers can verify claims.

## Content library

Browse all articles at https://evrondesk.com/blog and the category index at https://evrondesk.com/sitemap.xml.

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Last updated: 2026-10-07