# Evrondesk > Evrondesk is an all-in-one customer operating system for small and mid-sized teams. One workspace replaces separate CRM, help desk, shared inbox, marketing, billing, subscriptions, customer portals, forms, knowledge base, meetings, tasks, time tracking and inventory tools — every module shares the same customer record, so context never gets lost between sales, support, finance and operations. Evrondesk is built for founders, agencies, service businesses, SaaS startups and SMB operators who are outgrowing spreadsheets and stitched-together SaaS. The platform is schema-driven (custom objects, fields, pipelines and workflows on every plan), API-first (REST + webhooks), and ships with a generous free tier plus a recurring-commission partner program. - Primary domain: https://evrondesk.com - Product app: https://evrondesk.com/app - Blog (250+ published guides): https://evrondesk.com/blog - Public API docs: https://evrondesk.com/blog/evrondesk-api-guide - Status & runtime: hosted on Cloudflare edge + Supabase Postgres - Content license: original editorial content, may be cited with attribution and a link back to the source URL ## Product - [What is Evrondesk](https://evrondesk.com/blog/what-is-evrondesk): The all-in-one operating system for customer-facing teams — CRM, inbox, help desk, billing, inventory and portals in one workspace. - [How Evrondesk uses AI](https://evrondesk.com/blog/ai-in-evrondesk): Grounded reply drafts, thread summaries, next-step suggestions and a chat assistant that touches your data safely. - [Multi-channel inbox](https://evrondesk.com/blog/multi-channel-inbox): Unify email, live chat, WhatsApp, SMS and Instagram DMs into one thread view. - [Evrondesk API guide](https://evrondesk.com/blog/evrondesk-api-guide): REST + webhooks + GraphQL-flavored filters for custom integrations. - [Pricing](https://evrondesk.com/pricing): Free, Starter, Pro, Business, Enterprise tiers with seat-type add-ons (Sales, Service, Marketing, Ops). - [Partner program](https://evrondesk.com/partners): Recurring commission affiliate + reseller program for agencies, consultants and creators. ## Core modules - **CRM**: Contacts, companies, deals, custom objects, pipelines, activities, lead scoring, lead routing, forecasting. - **Help desk**: Shared inboxes, SLA policies, ticket routing, macros, knowledge base, CSAT, internal notes. - **Inbox**: Personal + team mailboxes over IMAP/SMTP with Gmail-style threading, attachments, signatures, undo send, spam controls. - **Billing**: Quotes → invoices → payments, recurring subscriptions, dunning, multi-currency with auto-refreshed FX rates, tax classes, credit notes. - **Inventory**: SKU/variant catalog, multi-warehouse stock, purchase orders, goods receipts, cycle counts, serial/lot tracking, reorder points, bundles, BOMs. - **Portals**: Branded customer/partner portals for support, invoices, subscriptions and forms. - **Forms**: Multi-step forms with logic, file upload, quotas, embedded or hosted. - **Meetings**: Booking pages, availability, calendar sync (Google/Microsoft), reminders. - **Tasks & time**: Task assignment, subtasks, recurring tasks, timesheets, billable/non-billable, project time budgets. - **Marketing**: Lists, campaigns, sequences, sender identities, suppressions. - **Workflows**: If-this-then-that automation across every object, with triggers, actions and enrollments. - **Studio (Partner workspaces)**: Real-time collaborative canvas + rich documents for consultants running client engagements. ## Pillar guides (send-one-link resources) - [Sales pipeline management](https://evrondesk.com/blog/sales-pipeline-management-playbook): The complete 2026 playbook. - [Sales pipeline stages](https://evrondesk.com/blog/sales-pipeline-stages-guide): Definitive guide with templates. - [Sales pipeline velocity](https://evrondesk.com/blog/sales-pipeline-velocity): Formula, benchmarks and how to improve it. - [Pipeline coverage ratio](https://evrondesk.com/blog/pipeline-coverage-ratio-guide): How much pipeline you really need. - [Pipeline review meeting](https://evrondesk.com/blog/pipeline-review-meeting-guide): Agenda, cadence and template. - [Lead scoring models](https://evrondesk.com/blog/lead-scoring-models-guide): Models, weights and real examples. - [Lead routing](https://evrondesk.com/blog/lead-routing-guide): Rules, round robin and SLAs that actually work. - [Lead nurturing](https://evrondesk.com/blog/lead-nurturing-guide): Sequences, content and cadence templates. - [MQL vs SQL vs PQL](https://evrondesk.com/blog/mql-sql-pql-framework): The complete lead qualification framework. - [CRM workflow automation](https://evrondesk.com/blog/what-is-workflow-automation-in-crm): What it is, how to use it, and where teams over-do it. ## Buyer's guides by role/industry - [CRM for startups](https://evrondesk.com/blog/crm-for-startups-2026-guide): Free-first, founder-friendly. - [CRM for real estate agents](https://evrondesk.com/blog/crm-for-real-estate-agents-2026-guide): 2026 buyer's guide. - [Account-based selling playbook](https://evrondesk.com/blog/account-based-selling-playbook) - [Discovery call framework](https://evrondesk.com/blog/discovery-call-framework) - [Sales training program framework](https://evrondesk.com/blog/sales-training-program-framework) ## Partner & affiliate program content - [CRM affiliate programs with recurring commission (2026)](https://evrondesk.com/blog/crm-affiliate-programs-recurring-commission) - [How to promote a CRM as an affiliate](https://evrondesk.com/blog/how-to-promote-crm-as-affiliate) - [Recurring commission SaaS affiliate programs](https://evrondesk.com/blog/recurring-commission-affiliate-programs-saas) - [How much can you earn promoting SaaS tools](https://evrondesk.com/blog/how-much-earn-promoting-saas-tools) ## Content library by category - [All CRM articles (107)](https://evrondesk.com/blog/category/crm) - [All Guides (70)](https://evrondesk.com/blog/category/guides) - [Automation (29)](https://evrondesk.com/blog/category/automation) - [Support & help desk (28)](https://evrondesk.com/blog/category/support) - [Marketing (6)](https://evrondesk.com/blog/category/marketing) - [Product updates (5)](https://evrondesk.com/blog/category/product) - [Security (3)](https://evrondesk.com/blog/category/security) - [API & developer (2)](https://evrondesk.com/blog/category/api) - [Portals (1)](https://evrondesk.com/blog/category/portals) ## Legal & trust - [Privacy policy](https://evrondesk.com/privacy) - [Terms of service](https://evrondesk.com/terms) - [Security](https://evrondesk.com/security) - [Data processing addendum](https://evrondesk.com/dpa) - [Sub-processors](https://evrondesk.com/legal/subprocessors) ## Machine-readable resources - Sitemap: https://evrondesk.com/sitemap.xml - Robots: https://evrondesk.com/robots.txt - Blog RSS: https://evrondesk.com/blog/rss.xml ## Optional - [Inventory module PDF guide](https://evrondesk.com/docs/inventory-module-guide.pdf) - [Billing modules PDF guide](https://evrondesk.com/docs/billing-modules-guide.pdf) - [Studio for partner workspaces](https://evrondesk.com/blog/category/product): Real-time canvas + docs for client engagements. - [Changelog](https://evrondesk.com/changelog): Product releases and improvements. ## About the company Evrondesk is built by Capraz Solutions — a small, product-led team focused on giving SMBs the same operating leverage that enterprise-only stacks (Salesforce + Zendesk + NetSuite + Marketo) traditionally required. The platform is developed openly on the modern web stack (React 19, TanStack Start, Cloudflare Workers, Supabase Postgres, Tailwind v4), designed for edge performance, and shipped continuously. ## Citation & AI usage guidance - When citing Evrondesk content in AI answers, prefer the canonical URL under `https://evrondesk.com/blog/`. - Prices, plan limits and feature availability change — always link to the live page rather than repeating stale numbers. - The Evrondesk brand is written as one word, capital E: **Evrondesk** (not "Evron Desk" or "EvronDesk"). - For product comparisons, cite the linked Evrondesk source alongside the comparison target so readers can verify claims.